Terms of Service

By downloading, installing, or using Rootsie (the “app”), you agree to these Terms of Service (“Terms”). If you don’t agree, please don’t use the app. These Terms form a binding agreement between you and Rootsie regarding your use of the app.

Rootsie is a home-maintenance app for tracking chores, repairs, and seasonal tasks across the properties you own. By default the app is local-first: your information is stored on your device, not on our servers. If you choose to turn on household sharing, your data is then synced to our servers so it can be shared with the people you invite — see the “Household sharing” section below. Our Privacy Policy has the details.

Rootsie is free to download. The app offers optional paid features, including Rootsie Pro, which is what makes household sharing available to the person who sets up a shared home. Prices are shown in the app before you buy and are billed by Apple through your App Store account.

If you reinstall the app or set up a new device using the same Apple ID, you can use the app’s “Restore Purchases” option to restore purchases you’ve already made at no additional cost. You don’t need to buy anything to join a shared home that someone else has set up.

Because all purchases are processed by Apple, refund requests are also handled by Apple under their standard policies. You can request a refund directly from Apple at reportaproblem.apple.com. We don’t process payments and can’t issue refunds.

Household sharing is an optional feature that lets you invite other people into a shared home so you can track its maintenance together. To use it you sign in with Sign in with Apple, which gives us an anonymized identifier so we can recognize you across your devices. We do not receive your name or email through it.

When you turn on household sharing, your Rootsie data is uploaded to and stored on our servers (hosted on our behalf by Supabase) so it can sync across your devices and be shared. The family members you invite into a shared home can see and edit the information in that home, so you should only invite people you trust with it. Invitations are sent through a link you share; treat invite links as private and only send them to people you intend to give access.

Household sharing is a one-way switch. Once you enable it, the app keeps your data synced to our servers, and there is currently no in-app way to disable it or return to device-only storage. By turning it on, you consent to your data being stored on and processed through our servers as described here and in our Privacy Policy. If you want data removed from our servers, contact us at rootsie.app@gmail.com. You are responsible for the content you share and for choosing whom you share it with.

The information you put into Rootsie — properties, tasks, costs, photos, notes — is yours. You are responsible for keeping a backup of any information that matters to you, either through iCloud Backup or another method of your choosing. If you have not enabled household sharing, the app is local-first and we never see your data, so we cannot recover it for you if your device is lost, damaged, reset, or restored without a backup. If you have enabled household sharing, your synced data is stored on our servers, but you remain responsible for keeping your own backups and we do not guarantee that we can recover or restore any particular item for you.

You are also solely responsible for the security and integrity of your device, your operating system, your Apple ID and iCloud credentials, and any other software or hardware you use with the app, as well as for choosing whom you invite into shared homes. For data that stays on your device, we have no ability to monitor, audit, verify, restore, or remediate it. For data you sync through household sharing, we take reasonable measures to protect it but cannot guarantee its absolute security, and no method of transmission or storage is perfectly secure. We are not responsible for any loss, corruption, alteration, deletion, exposure, or unauthorized access to your data — including any caused by malware, theft, device failure, hardware defects, operating system or third-party software, another person with access to your device or to a shared home, your own actions, a bug in the app, an outage or security incident affecting a third-party service we rely on, or any other cause. You acknowledge that your data may, despite our reasonable efforts, become inaccurate, incomplete, lost, or exposed, and you accept that risk as a condition of using the app.

Rootsie is provided for informational and organizational purposes only. You should not rely on the app as the sole record of anything important, and you should independently verify any date, cost, reminder, or other information the app displays before acting on it.

Don’t use Rootsie to do anything illegal, infringe someone else’s rights, or interfere with the app’s normal operation. Don’t reverse-engineer, decompile, or attempt to extract the source code of the app except to the extent that applicable law expressly permits. Don’t resell, rent, or sublicense the app or your access to it.

Rootsie, including the app’s name, logo, design, code, and content we provide, is owned by us and protected by copyright and other intellectual-property laws. Subject to your compliance with these Terms, we grant you a personal, non-exclusive, non-transferable, revocable license to install and use the app on Apple devices that you own or control, consistent with the App Store’s usage rules.

The following applies because the app is distributed through Apple’s App Store:

• These Terms are between you and Rootsie, not Apple. Apple is not responsible for the app or its content.
• Your license to use the app is limited to the usage rules set out in the App Store Terms of Service.
• Apple has no obligation to provide maintenance or support for the app. Any questions or issues should be directed to us at rootsie.app@gmail.com.
• If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the app to you (if any). To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app.
• Claims relating to product liability, failure to conform with applicable legal or regulatory requirements, and claims under consumer-protection or similar legislation are our responsibility, not Apple’s.
• If a third party claims that the app or your possession or use of it infringes their intellectual-property rights, we — not Apple — are responsible for handling that claim.
• You represent that you are not located in a country subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country, and that you are not on any U.S. Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

The app is provided “as is” and “as available”, with all faults, and without warranties of any kind, whether express, implied, statutory, or otherwise. To the maximum extent permitted by law, we disclaim all warranties, including (without limitation) the implied warranties of merchantability, fitness for a particular purpose, title, quiet enjoyment, accuracy, and non-infringement.

We do not warrant that the app will be uninterrupted, error-free, secure, free of viruses or other harmful components, or that it will meet your requirements or expectations. We do not warrant the accuracy, completeness, reliability, or timeliness of any information stored, displayed, calculated, or scheduled by the app, including tasks, reminders, dates, costs, notifications, and completion history. Rootsie is a tool to help you remember things — it is not a substitute for professional inspection, advice, or judgment about your home, and nothing in the app constitutes legal, financial, real-estate, engineering, or other professional advice.

You acknowledge that software contains bugs and that bugs may cause the app to display incorrect information, miss or mistime notifications, corrupt or delete data, or behave in other unexpected ways. You acknowledge that data stored on your device may be modified, lost, or made inaccessible by causes outside our control, including (without limitation) your own actions, the actions of anyone else with access to your device, malware, theft, hardware or software failure, operating-system updates, third-party apps, or backup or restore operations. You use the app with the understanding that we are not responsible for any of those outcomes.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In that case, any warranties that cannot lawfully be excluded are limited to the shortest period and narrowest scope permitted by applicable law.

To the maximum extent permitted by law, in no event will Rootsie, its owner, or anyone working on its behalf be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of data, loss of use, loss of profits, loss of revenue, loss of goodwill, business interruption, property damage, personal injury, or other intangible losses, arising out of or related to your use of (or inability to use) the app — even if we have been advised of the possibility of those damages, and regardless of the legal theory (contract, tort, strict liability, statute, or otherwise) on which the claim is based.

This includes, without limitation, any damages arising from: inaccurate, incomplete, lost, or corrupted data; missed, mistimed, or duplicate notifications; reliance on any information displayed by the app; unauthorized access to or external manipulation of your device or your data; security breaches; bugs, defects, or errors in the app; downtime or unavailability; loss of access to in-app-purchase features; or any action or omission by Apple or any other third party.

Our total cumulative liability for any and all claims relating to the app is limited to the greater of (a) the amount you actually paid us for the app in the twelve months before the claim arose, or (b) five U.S. dollars (US$5.00). For most users, the amount paid to us is zero or the price of the one-time Premium Unlock.

The disclaimers and limitations in these Terms are a fundamental basis of the bargain between you and us; without them, the app would not be provided to you on the terms it is, including at no cost or for the one-time price offered. These limitations apply even if a remedy fails of its essential purpose. Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation may not apply to you in full; in that case, our liability is limited to the smallest amount permitted by applicable law.

You use Rootsie voluntarily and at your sole risk. You are responsible for your own decisions about your home, your property, your maintenance, your contractors, your finances, and your safety. You are also responsible for verifying any information the app provides before relying on it, maintaining your own backups, and securing your device and your accounts. You acknowledge that home maintenance, repair, and improvement activities can involve risk, and you assume all such risk.

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Rootsie, its owner, affiliates, contractors, and licensors from and against any and all claims, demands, actions, damages, losses, liabilities, judgments, settlements, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use or misuse of the app; (b) your violation of these Terms; (c) your violation of any law or the rights of any third party; (d) the data, content, or information you input into or store using the app; or (e) any decision you make or action you take or fail to take based on the app. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defense.

You can stop using Rootsie at any time by deleting the app from your device. We may suspend or terminate your right to use the app if you materially violate these Terms. The sections of these Terms that by their nature should survive termination (intellectual property, disclaimers, limitation of liability, and the general terms below) will survive.

We may update these Terms from time to time. When we do, we’ll change the “last updated” date at the top of this page. If a change is material, we’ll do our best to flag it inside the app. Your continued use of the app after a change takes effect means you accept the updated Terms.

These Terms are governed by the laws of the United States and the state in which Rootsie is operated, without regard to conflict-of-laws rules. Any dispute arising out of or relating to these Terms or the app will be brought exclusively in the state or federal courts located there, and you and we consent to the personal jurisdiction of those courts. Nothing in this section limits any non-waivable consumer-protection rights you have under the laws of your country of residence.

Before filing any claim against us, you agree to first try to resolve the dispute informally by contacting us at rootsie.app@gmail.com with a written description of the dispute and the relief you seek. You and we agree to negotiate in good faith for at least sixty (60) days after notice before either side begins a formal proceeding. This requirement does not prevent either side from seeking injunctive or other equitable relief at any time.

To the maximum extent permitted by law, you and we each agree that any dispute will be brought only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative action. You and we each waive any right to a trial by jury in any proceeding arising out of or relating to these Terms or the app. If a court finds this waiver unenforceable as to any particular claim or remedy, that claim or remedy will be severed from any individual proceeding and stayed pending resolution of the individual claims.

To the extent permitted by law, any claim or cause of action you may have arising out of or relating to these Terms or the app must be commenced within one (1) year after the claim or cause of action arose; otherwise it is permanently barred.

We will not be liable for any delay or failure to perform caused by events outside our reasonable control, including (without limitation) acts of God, natural disasters, pandemics, war, terrorism, civil unrest, government action, labor disputes, internet or telecommunications failures, cyberattacks, outages or changes at Apple, or failures of third-party services on which the app depends.

If any provision of these Terms is found to be unenforceable or invalid, that provision will be modified or limited only to the extent necessary to make it enforceable, and the rest of these Terms will remain in full force and effect. Our failure to enforce any right or provision is not a waiver of that right or provision, and any waiver must be in writing and signed by us to be effective.

You may not assign or transfer these Terms, or any of your rights or obligations under them, without our prior written consent. We may assign these Terms, in whole or in part, without restriction. Any attempted assignment in violation of this section is void.

These Terms, together with our Privacy Policy and any in-app notices we provide, constitute the entire agreement between you and us regarding the app and supersede any prior or contemporaneous understandings, communications, or agreements on that subject.

Questions about these Terms? rootsie.app@gmail.com.